Welcome to Pacxen Packers And Movers. Learn how we collect, use, protect your information, and manage booking cancellations & refunds.
Welcome to Pacxen Packers And Movers. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
When you contact us or book our services, we may collect:
We use your information to:
We do not sell or rent your personal information. Your information may only be shared with:
We take proper security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Our website may use cookies to improve user experience and website performance.
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
By using our website and services, you agree to this Privacy Policy.
If you have any questions regarding this policy, you can contact us:
PACXEN PACKERS AND MOVERS | Website: www.pacxen.com | Email: support@pacxen.com | Phone: 08069277229
Customers can cancel or reschedule their relocation booking up to 24 hours prior to the scheduled packing/pickup slot without incurring any cancellation penalties. Cancellations requested less than 12 hours before slot arrival may be subject to a nominal vehicle dispatch charge.
If an advance token deposit was paid for booking confirmation, 100% of the advance amount will be refunded to your original payment method (UPI / Bank Transfer) within 3-5 business days upon valid cancellation.
In cases where optional 3% Transit Protection was selected, claims regarding transit damages or loss will be processed by our dedicated support desk within 7 working days upon submission of inventory inspection reports.
