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Knowledge Base

Frequently Asked Questions

Everything you need to know about Pacxen relocation pricing, volume estimation, and delivery.

How is moving cost calculated by Pacxen?
Pacxen calculates your moving price by adding up the pre-defined CFT volume of all your selected items, and then looking up the exact matching CFT slab in our official route rate card for your chosen source and destination.
What is CFT and how do I calculate my inventory?
CFT stands for Cubic Feet. Every furniture piece and appliance has a standardized volume (e.g. 3-seater sofa = 45 CFT, king bed = 45 CFT, carton box = 5 CFT). Our quote calculator automatically computes total CFT as you select your items.
Can I move my bike or car with my household goods?
Yes! In Step 4 of the quote flow, you can choose Scooty, Standard Bike, Royal Enfield, Heavy Bike, or Car. The exact vehicle rate card price will be added to your total quote.
Do you provide packing and loading services?
Yes, we provide end-to-end multi-layer protective packaging, professional loading, transportation, unloading, and unpacking.
How early should I book my relocation?
We recommend booking 3 to 7 days in advance to secure your preferred moving date and vehicle slot, although express 24-hour bookings are also accommodated based on route availability.
What happens if my inventory changes on moving day?
If items are added or removed, our ground team will update the total CFT volume. The price will update strictly according to the next applicable CFT slab in our rate card.